Accessibility & Technical Support
This resource page provides information about hardware and software requirements for using the CFNC site, as well as information for those in need of additional assistance, including those with disabilities.
College Foundation of North Carolina is committed to providing access to everyone seeking information on its services. We built our site to be accessible to all users, including those with disabilities. If you or someone you know needs additional assistance, the CFNC Call Center can support you in a variety of ways, including reviewing the information found on our site, completing forms and applications, and accessing other functionality on our webpages.
If you or someone you know uses special adaptive equipment to access the web and encounters problems when using our site, please contact us by phone or email. If the accessibility problem involves a particular web page, please let us know the URL (web address) of the page and the browser you are using.
How to Contact Us for Additional Help
For additional help by phone, call the CFNC Call Center by dialing 866.866.2362 (CFNC).
To request help by email, send your question or concern to [email protected].
Hardware & Software Issues
Internet Browser Requirements
The CFNC website (www.CFNC.org) is designed to work properly with the current and recent versions of the following internet browsers:
We support the current and previous major releases of these browsers on a rolling basis. Each time a new version is released, we begin supporting that version and stop supporting the third most recent version. You can download the latest versions of these browsers by clicking on their names where they are listed above.
To access any secure portion of the website, your browser will need to support 256-bit encryption and TLS 1.2.
CFNC.org was built with responsive design, which means it is fully functional on desktop computers as well as mobile devices.
Adobe Acrobat or another PDF viewer is required in order to view, print, or download the PDF versions of documents on CFNC.org. These files may not open properly with older versions of this plug-in program. Minimize risk when accessing Adobe Acrobat files by using the latest release of Acrobat Reader. Visit http://www.adobe.com/products/reader for more information.
Applying for and Using FSA ID
Body Copy: Effective May 10, 2015, the FSA ID, a username and password, replaced the Federal Student Aid PIN and must be used to log in to certain US Department of Education websites. There is no charge to set up or use this electronic signature option.
Your FSA ID confirms your identity when you access your financial aid information and electronically signed Federal Student Aid documents. If you do not already have an FSA ID create one by logging into www.fafsa.gov, the National Student Loan Data System (NSLDS) at www.nslds.ed.gov, www.StudentLoans.gov or www.StudentAid.gov. To create an FSA ID, watch the video tutorial below.
How to Create Your FSA ID
If you are behind a corporate proxy or URL filtering system, such as ZScaler, you need to be sure the following sites are in your "Allow" list:
Allow List for CFNC:
Allow List for RDS:
Allow List for FAFSA: