Help With Pay

While our website tries to include all the information students and families need to know about paying for college, there may be more questions you'd like to ask related to your individual situation or a particular program.

Look for the answers you need by first checking our frequently asked questions about:

Still can't find what you're looking for?

Call us toll free	Existing loans or installment payment plan:	All Other Questions:
Phone:	(800) 722-2838	(866) 866-CFNC(2362)
Monday - Thursday:	8:00 a.m. - 9:00 p.m. (EST)	8:00 a.m. - 8:00 p.m. (EST)
Friday:	8:00 a.m. - 5:00 p.m. (EST)	8:00 a.m. - 5:00 p.m. (EST)

Or email us using the form below:

Required fields are marked with an asterisk (*).

Your request cannot be submitted until you correct the following errors or omissions: You must enter your first name. You must enter your last name. Email Address: Invalid or absent. Phone Number: Invalid or absent. You must specify your user type. You must specify the subject. Date of Birth: Invalid or absent. You must enter a question.
First Name*:
Last Name*:
Email address*:
Phone number*:	(###)###-####
County:	(North Carolina residents only)
I am a*:	(Select the option that best describes you)
My question is regarding*:
Date of birth*:	mm/dd/yyyy
Last 4 digit SSN*:
Account number:

Please enter your question in the box below and click the Submit button when you are finished*:

Savings Plan

Grants and Scholarships

Part Time Work

Loans

Installment Payment Plans

Repayment

Help With Pay